Tugas 1 - Business Letter - Order Acknowledgement

PT SURYA JAYA ABADI

25 Merpati Raya Telp. (021) 7736027

Jakarta Selatan

No.                : 002/SJA/IX/16                                                  September 21st, 2016

Subject         : Order Acknowledgement

Mr. Andri

Manager CV Sumber Rejeki

104 Klender Street

Jakarta

Dear Mr. Andri,

          We are pleased to have received your order of September 16, 2016 by order letter No. 010/SR/IX/16. Item which you order as follow:

NO	NAME	TYPE	QUANTITY	PRICE	AMOUNT
1	Netbook	Aple	2 buah	Rp 5.000.000	Rp 20.000.000
2	Laptop	Toshiba	3 buah	Rp 4.000.000	Rp 12.000.000
3	Printer	Cannon	6 buah	Rp    400.000	Rp   2.400.000
4	LCD	Toshiba	1 buah	Rp 5.000.000	Rp   5.000.000
TOTAL AMOUNT					Rp 39.400.000

Total Amount : Thirty Nine Million Four Hundred Thousand Rupiah

Payment          : Cash on Delivery

          All item which you order is already available. We will immediately send your order. Please do not hesitate to contact us if you require further information.

          We thank you for your order and we look forward to being of service to you in the future.

                                                                                                   Yours sincerely,

                                                                                                  Putri Indah Surya

                                                                                                  Marketing Manager

Explain about Order Acknowledgement Letter

Order acknowladgement letter is a letter of acknowledgment or reply letter orders made by the company or agency to provide confirmation that the order letter or document from the customer has been received, confirming that the goods ordered are available, confirming whether the order placed is appropriate or would like to be added or subtracted.

Surat order acknowladgement adalah surat pengakuan atau surat balasan pesanan yang dibuat oleh perusahaan atau instansi untuk memberikan konfirmasi bahwa surat pesanan atau dokumen yang dikirim pelanggan telah diterima, mengkonfirmasikan bahwa barang yang dipesan ada, mengkonfirmasikan apakah pesanan yang dipesan sudah sesuai atau ingin ditambah atau dikurang.

Explain the reason I chose to make Order Acknowledgement Letter

The reason I chose to make an example of order acknowledgment letter is because previously I've never made an order acknowledgment letters when I was a vocational high school. And I think the order acknowledgment letter is very important in the business world because it can be used to confirm orders booked customers via telephone or through the letter, so there is little possibility of errors in the delivery of goods and the company can tell the customer if the goods ordered are present or not, if the items requested were no customers in the company customers can order with another company. So that customers will not be disappointed and can continue to work just as well with the company.

Alasan saya memilih membuat contoh tentang surat order acknowledgement adalah karena sebelumnya saya sudah pernah membuat surat order acknowledgement sewaktu saya masih SMK. Dan menurut saya surat order acknowledgement ini sangat penting sekali dalam dunia bisnis karena bisa digunakan untuk mengkonfirmasikan pesanan yang dipesan pelanggan melalui telepon atau pun melalui surat, sehingga kecil kemungkinan terjadi kesalahan dalam pengiriman barang dan perusahaan bisa memberitahukan kepada pelanggan apakah barang yang dipesan ada atau tidak, jika barang yang diminta pelanggan tidak ada diperusahaan tersebut pelanggan dapat memesan kepada perusahaan lain. Sehingga pelanggan tidak akan kecewa dan dapat terus bekerja sama dengan baik dengan perusahaan tersebut.